One World Observatory Ticket + 9/11 Memorial Museum
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Instant Confirmation
E-tickets accepted
Flexible Tickets
USD 18.89
Two of Lower Manhattan's most defining experiences, bundled into one unforgettable visit. One World Observatory sits atop the tallest building in the Western Hemisphere — 102 floors above the streets of Manhattan, with 360° views stretching up to 45 miles in every direction. Just steps away, the 9/11 Memorial Museum occupies the very footprint of the Twin Towers, telling the story of September 11 through artifacts, recovered objects, personal testimonies, and one of the most emotionally powerful museum experiences in the world. Together, they offer a complete picture of Ground Zero — the soaring ambition of what was rebuilt, and the solemn remembrance of what was lost.
Key Highlights
- One World Observatory occupies the 100th, 101st, and 102nd floors of One World Trade Center — the tallest building in the Western Hemisphere at 1,776 feet, a height chosen to reference the signing of the Declaration of Independence.
- The Sky Pod Elevator whisks visitors from ground level to the 102nd floor in just 47 seconds, with a film projected on the interior walls tracing New York City's transformation from colonial seaport to modern skyline.
- The 360° views at the summit stretch up to 45 miles in every direction — taking in the Brooklyn Bridge, Statue of Liberty, Central Park, the Hudson River, and the full sweep of the New York metropolitan area.
- The Sky Portal on the 100th floor is a 14-foot glass disc set into the floor, looking straight down to the streets below — one of the most vertigo-inducing perspectives in the city.
- The 9/11 Memorial Museum is built into the original foundations of the Twin Towers, descending seven stories below street level to tell the story of September 11, 2001 through 110,000 square feet of exhibits, recovered artifacts, and personal testimonies.
- The twin reflecting pools of the outdoor 9/11 Memorial — each nearly an acre in size, with the names of all 2,977 victims inscribed in bronze — are among the most moving public memorial spaces in the world.
About One World Observatory Ticket + 9/11 Memorial Museum
One World Trade Center rose from the Ground Zero site as both a practical skyscraper and a symbol of defiance and renewal — and One World Observatory translates that symbolism into a visitor experience of genuine power. The 47-second Sky Pod Elevator ride is theatre in its own right, projecting a time-lapse transformation of the New York skyline on the car's interior walls as you rocket upward. At the top, City Pulse — a ring of LCD screens displaying real-time data about the city's neighborhoods, communities, and daily rhythms — surrounds the observatory before you step out to the views themselves.
Tour Ambassadors — locals trained in New York's history and geography — are stationed throughout to answer questions and share stories. The Sky Portal on the 100th floor adds an element of theatrical thrill: stepping onto a glass panel in the floor and looking down at the streets 100 storeys below is one of those genuinely memorable physical sensations. Then, just minutes away by foot, the 9/11 Memorial Museum descends into the original foundations of the Towers. The exhibits progress from the day's events through immediate rescue and recovery to long-term impact, using recovered steel beams, personal possessions, fire equipment, first-responder testimony, and carefully contextualised historical materials. Tissue dispensers are placed throughout — this is an intensely emotional museum, and visitors consistently rate it among the most affecting experiences of their lives.
Book on Thrillark.
Tour Ambassadors — locals trained in New York's history and geography — are stationed throughout to answer questions and share stories. The Sky Portal on the 100th floor adds an element of theatrical thrill: stepping onto a glass panel in the floor and looking down at the streets 100 storeys below is one of those genuinely memorable physical sensations. Then, just minutes away by foot, the 9/11 Memorial Museum descends into the original foundations of the Towers. The exhibits progress from the day's events through immediate rescue and recovery to long-term impact, using recovered steel beams, personal possessions, fire equipment, first-responder testimony, and carefully contextualised historical materials. Tissue dispensers are placed throughout — this is an intensely emotional museum, and visitors consistently rate it among the most affecting experiences of their lives.
Book on Thrillark.
Inclusions
- One World Observatory admission — 100th, 101st, and 102nd floor access, Sky Pod Elevator, City Pulse, Sky Portal, and Tour Ambassador presentations
- Audio Guide
- Live Commentary
- 9/11 Memorial Museum admission — full access to all permanent exhibitions and galleries
Exclusions
- 9/11 Memorial (outdoor reflecting pools) — free to visit without a ticket; not a separate paid attraction
- Dining at ONE Dine or One Mix bar (additional charge)
- ONE Dine restaurant reservations (separate booking)
- Audio guide for the 9/11 Memorial Museum (available for a small additional fee)
Insiders' Tips
Visit the 9/11 Memorial Museum first, in the morning when it opens (9:00 AM Wednesday–Monday), then take the short walk to One World Observatory. This order allows you to see the reflective pools in their quiet morning light and then experience the Observatory's life-affirming views as a counterpoint. Allow at least 2 hours for the museum and 1–2 hours for the Observatory. Both sites enforce bag size restrictions — check current guidelines before your visit. The Observatory is also spectacular at night, when tickets are typically half the daytime price.
Additional Information
Operating Hours
- One World Observatory Ticket
- 09:00am - 09:00pm
- 9/11 Memorial Museum
- 09:00am - 07:00pm
- One World Observatory Ticket
- Children under 6 years old are free of charge with ticket pick-up
- 9/11 Memorial Museum
- Children under 7 years are free of charge.
Cancellation Policy
Non-refundable: All bookings are final once confirmed. Please review your visit date carefully before completing your purchase.
Frequently Asked Questions
What is the relationship between One World Observatory and the 9/11 Memorial?
One World Trade Center was built on the northern portion of the World Trade Center site, directly adjacent to the 9/11 Memorial. The Observatory sits atop the new tower — the replacement for the North Tower that stood on the same site — while the 9/11 Memorial Museum occupies the footprints of the original Twin Towers. Visiting both on the same day gives a complete understanding of what was lost and what was rebuilt at this historic location. The outdoor reflecting pools are free to walk around, while the museum below requires a ticket.
How long should I allow for each attraction?
Plan at least 1.5 to 2 hours for the 9/11 Memorial Museum — the exhibition space is 110,000 square feet and the emotional depth of the exhibits rewards a thoughtful pace. Some visitors spend 3 hours or more. One World Observatory typically takes 45 minutes to 1.5 hours, depending on how long you spend at the Sky Portal, with Tour Ambassadors, and taking in the views. Together, allow a half-day minimum for both experiences.
Is the 9/11 Memorial Museum appropriate for children?
The museum contains graphic content related to the September 11 attacks — including images, audio recordings, and recovered personal possessions of those who died. The museum recommends that parents and guardians make their own judgment about the appropriateness of the content for their children. There is a dedicated Family Room within the museum offering age-appropriate materials for younger visitors who may find the main galleries overwhelming.
What are the best views from One World Observatory?
One World Observatory's position at the southern tip of Manhattan gives it unparalleled views in all directions. To the south, the Statue of Liberty, New York Harbor, and Ellis Island are clearly visible on a clear day. To the west, New Jersey and the Hudson River. To the north, the entire Manhattan skyline including the Empire State Building, Chrysler Building, and Central Park. To the east, the Brooklyn and Manhattan Bridges, the East River, and the boroughs of Brooklyn and Queens. The observatory is the highest publicly accessible viewpoint in New York City.
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